![]() The app also lets them know when their luggage is checked in, loaded on the flight, and at the destination. They can then confirm the flight’s status and learn if they’ve already been rebooked, or they can see other available flight options and book one of them. “For customers who have their reservation already loaded in the app, they’ll see a prompt right on the home screen,” United said. The user can open the tool by clicking on a link in their text notification or entering flight details into the app or at. When a flight is canceled or delayed by more than an hour, the new feature kicks into action. It also clarified “that customers still have the option to connect in-person with a customer service agent.” The latest app upgrade, announced this week, includes a new “ self-service tool” that “automatically presents travelers personalized rebooking options, bag tracking information and meal and hotel vouchers when eligible if their flight is delayed or canceled,” the airline said. In the latest air travel developments, United upgrades its mobile app with a feature that lets customers whose flights are canceled or delayed get rebooked quickly and obtain hotel and meal vouchers if they are eligible Hawaiian Airlines eyes a West Coast launch for its new 787 Dreamliners but delays the deployment of SpaceX satellite Wi-Fi American goes into competition with partner Alaska Airlines on a new transcontinental route route news comes from United at Denver, Delta at Los Angeles, Avelo at Burbank, and Frontier at Houston Delta and its partner LATAM increase service between North America and South America JetBlue adds its second European destination next week and expands code-sharing with El Al Alaska promotes Clear membership for its Mileage Plan members Air France at San Francisco International, Alaska at Seattle-Tacoma, and United at Newark Terminal A open airport lounges and Sacramento International gets Federal Aviation Administration funding to replace its 56-year-old air traffic control tower.Īir travelers who are understandably concerned (given the industry’s poor performance last year) about sudden flight cancellations, lengthy delays and lost bags should welcome a big enhancement to United Airlines’ mobile app that will help them quickly secure a new flight - or, if necessary, overnight hotel accommodations. FILE: A woman checks her mobile phone at El Prat Airport in Barcelona, Spain, on July 1, 2021. ![]()
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